1. Prices, are free on board (fob).

2. When we receive your order it is processed right in our workshop.Your order will be confirmed showing availability of requested styles and total cost of your order through Performa invoice. If and when you decide to make a purchase, we require shipping and billing information, your phone number, and your e-mail address in order to complete the transaction.

3. Shipments sent via surface/sea to the consignee may take 25 to 30 days to arrive. If you would like speedier service, please request air shipment. We do not collect or purchase information about you from other companies or information sources. If we find there is a problem with your shipping address, we may consult public sources to verify our data. Usually we will contact you directly to obtain the correct information.

4. Payment:

A- For initial orders, 100% advance through telegraphic transfer as per details will be given along with our proforma invoice.
B- For bulk orders, 50% advance through telegraphic transfer/bank draft and balance 50% on dispatch documents through bank.
C-100% through letter of credit.

5. Breakage & theft: Although the products are packed very carefully to avoid breakage or any loss, but we are not responsible for any breakage or theft during transit. Our responsibility ceases after handover the consignment to the transporter/carrier.

6. CHANGE OF PRICES, The prices are subject to change without prior notice

7. We Reserve the Right To:

1. Correct any price or other error and not be held liable to ship or sell an item if we decide a mistake has been made.
2. Restrict the quantity of any item ordered.
3. Refuse service to anyone

8. We may amend our policy from time to time. Changes will be informed in advance and will become effective 15 days from the date of information.

9. We do not share the information you entrust to us with any other branches, corporate affiliates, third parties, or suppliers.

Thank you for ordering to Risan Arts Exports. As a specialized manufacturer, we do appreciate your business!